London-based Millennium Au Pairs was established in April 1999 by Jackie Gallacher, a journalist and mother of three, to help raise the standards of existing agencies. Today a leading agency, Millennium continues to offer a good selection of screened & vetted au pairs despite the difficulties faced by the modern au pair industry. The combination of strict UK Government restrictions on which countries can legally send au pairs to the UK and the unregulated internet free for all has led to an extreme shortage of the screened & vetted au pairs that are understandably sought after by so many British families.

Through the traditional practice of recruiting Au pairs and Mothers Helps through its overseas partners, Millennium ensures that every applicant is  interviewed and vetted before being matched with UK a family.

Millennium Au Pairs is a full member of the International Au Pair Association (IAPA) and the British Au Pair Agencies Association (BAPAA) and applies their high standards. These include reference & identity checks and interviewing in person or, where distances make this impossible, by telephone.

Using our specially developed database and personal expertise, we then provide a careful matching service that gives each family as wide a choice of candidates as possible, while guiding them towards those that we think are most likely to do well in their family. We will also advise and support a family at any stage of a placement, especially during the first month when it is particularly important to coach the au pair in her new role and to allow time for the process of cultural adaptation. Open and frank communication, coupled with an understanding of what she is going through, is important during this time and is actively encouraged by the Agency.

We pride ourselves on a fast and efficient service and on our courteous and helpful staff. Our telephone answering hours are Monday to Friday from 9.00 am to 5.00 pm. Outside these hours we will respond to email as quickly as possible and will be working to ensure that all our clients receive details of au pairs as quickly as possible. Details of our Au pair candidates are normally emailed to clients within 24-48 hours of an enquiry, though this can take a little longer during extremely busy periods.

How to use this site:

If you are registering for the first time: Simply register online by completing & submitting our Register for an Au Pair form. Then check your email every 24-48 hours for details of those Au Pairs that will have been selected & emailed to you as potential matches for your family. You will also be emailed a password to enable you to login and view new applicant profiles whenever you wish. Simply enter your Registered email address followed by your password and make your own selection. Draw up a shortlist of those Au Pairs who interest you and who you would like us to arrange a phone call with and let us know their names and web numbers. Call us at any time to discuss particular candidates and for advice in deciding who is most suitable for your family.

If none of the candidates are of interest, simply let us know by phone or email that you would like to continue to receive details of new candidates.

If you have registered before or are a repeat customer: please call or email us to reactivate & update your family details on 0208 241 9752 or click on Send us an email on the left side of this page, giving us details of when you will need a new aupair along with your Full Name & contact telephone number.

As soon as you are able to compile a shortlist, we will arrange phone calls with your favourite candidates & help you exchange as much information with them as you need, in order to reach a decision & make a definite offer. Copies of references, dear family letters & other checks are available on request as part of this process. Once an offer has been made & accepted we will guide you through the remainder of the simple paperwork that will enable your new Au Pair to book & pay for his or her travel to the UK and apply for any necessary visas.

Extreme circumstances excepted, when a placement goes wrong after a reasonable trial period of 4 weeks, we ask for two weeks notice to be given by both parties while we organise a new Au Pair for the family and a new host family for the Au Pair should she require one. For further details of the trial period and replacements please view the section on placement fees.

We work hard to ensure that we can offer a wide choice of vetted Au Pairs throughout the year, including free and discounted replacements to those of our clients who qualify for them.

Our Au Pairs and Mothers Helps are also given confidential advice and support should they need it and also receive a Welcome Pack including contact details for other au pairs on arrival in the UK.